About NGC

Privacy Policy


Miami (Headquarters)
14900 NW 79th Court
Suite 100
Miami Lakes, FL 33016
T (800) 690-0642
T (305) 556-9122
F (305) 828-6358

New York
1410 Broadway
31st Floor
New York, NY 10018

Los Angeles
6 Centerpointe Drive
Suite 700
La Palma, CA 90623

General Info
info@ngcsoftware.com

Sales
sales@ngcsoftware.com

Customer Support
support@ngcsoftware.com

NGC respects the privacy of every individual that visits our websites. This privacy statement outlines our commitment to the individual's right to privacy. This policy outlines our personal information handling practices for this website and other NGC sites, services or solutions that reference this Privacy Statement.

Global Privacy Fundamentals

Our privacy practices reflect current global principles and standards on handling personal information. These principles include notice of data use, choice of data use, data access, data integrity, security, onward transfer, and enforcement/oversight. We abide by the privacy laws in the countries where we do business.

Consent

By using this Website or connected solutions, you consent to the collection and use of the information as described in this statement. If we decide to make changes to this Privacy Statement, we will post the changes on this site so that you will always know what information we collect, and how we use it.

From time to time, as may be required by applicable law, we may also seek your explicit consent to process certain data and information collected on this website or volunteered by you.

Collection and Processing of Your Personal Data

To better serve our clients and understand their needs and interests, NGC collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable.            

When you visit our web site, we may record your IP address and use cookies and other Internet technologies (referred to below as Automated Tools and Embedded Web Links) to gather general information about our visitors and their interests. The technologies used and the information collected are described in more detail below.            

We may further collect and process any information and data that you volunteer to us, e.g. when you register for events, subscribe to newsletters, participate in online surveys, discussion groups or forums, or when make purchases.

Use and Purpose of Collected Personal Data

The information NGC collects to understand your needs and interests helps NGC deliver a consistent and personalized experience. We will use such information only as described in this Privacy Statement and/or in the way we specify at the time of collection. We will not subsequently change the way your personal data is used without your consent, as required by applicable law. Some of the ways we may use your personal data include, but are not limited to:
                 
To process your orders and deliver the products and services that you have ordered.
                 
To keep you up to date on the latest product announcements, software updates, software upgrades, security patches, system enhancements, special offers, and other information. This may occasionally include information from other technology companies or business partners about products and services that can add value to your NGC solutions.
                 
To provide the ability to contact you, and provide you with shipping and billing information, and to provide customer feedback and support.
            
IP Addresses
 
We use IP addresses to help diagnose problems, to administer our website, and to gather demographic information. We may also use IP addresses or other information to determine which pages on our sites are being visited and topics that may be of interest so we can provide you with information about relevant products and services. Generally, NGC will aggregate such data only in an anonymous way and will not tie it to a particular individual unless he or she has given consent.

In addition to IP addresses, NGC may collect other technical information (such as browser type) during visits to our web site. This information is collected so that we may identify your session, deliver content based on the technical capabilities of your browser, and for quality control purposes. Your IP address will not be used to identify you unless you provide your prior consent.

NGC will only gather information related to your visit to the NGC site. We do not track or collect personal information from your visits to companies or entities outside the NGC Group of companies.            

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Automated Tools

In addition to the information you provide, NGC may also collect information during your visit or use to an NGC website or service through automated tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at an NGC website or service. Using these tools, NGC is also able to confirm receipt of e-mails that the recipient consented to receive, and can track other information such as pages visited on the NGC site and whether or not the recipient registers for an event offered by NGC and certain other aggregate data that is not related to a particular individual.  

Embedded Web Links

Emails from NGC often use links designed to lead you to a relevant area on the Web, after redirection through NGC's servers. The redirection system allows NGC to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives.

In emails, such links may also allow NGC to determine if you have clicked on a link in the email, and the information about this interaction may be connected to your personal identity. If you do not want NGC to collect information about the links you clicked, you can simply choose not to click on the links in an e-mail that you receive from NGC.

Cookies

NGC makes use of cookies to deliver personalized content and to tailor our information offerings to how you and others use the site.

E-mail Addresses

If you choose to give us your e-mail address, we will communicate with you via e-mail. We do not share your e-mail address with others outside of the NGC Group of companies. You can choose not to receive any more e-mail at any time.

Depending on how your e-mail application is set up, information about you may be transmitted automatically when you send e-mail to NGC.    

Sharing Your Personal Data

Any data and information that you volunteer or that is otherwise collected by one of our sites, services or solutions may be sent electronically to an NGC managed aggregation server. We safeguard your privacy interests around the world by ensuring that any server that collects such data adheres to our data protection principles described in this statement.

We do not sell or rent your personal data to third parties for marketing purposes unless you have granted us permission to do so.       

We may respond to subpoenas, court orders, or legal process by disclosing your personal data and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.   

We may collect and possibly share personal data and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of NGC's terms of use, or as otherwise required by law.        

While visiting NGC's website you may be directed to content or functionality that is hosted by a third-party service or website. Usually, this is done to provide access to NGC related industry articles, events and reviews published by other organizations. For such, non-NGC sites, the site's owner's privacy policy will be referenced. It is NGC's practice to require such partners to handle information in a manner consistent with NGC's privacy statement.   

Security of Your Personal Data

NGC is committed to protecting the personal data you share with us. NGC uses a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal data from unauthorized access, use or disclosure. NGC supports online security using secure server technology because we want your data to be safe.      

We require our employees to observe your privacy and confidentiality rights.           

Links to Other Sites

This site may contain links to other sites. NGC is not responsible for the privacy practices or the content of other websites outside the NGC Group of companies.   

Choice/Opt-Out

We communicate with users of our solutions and those who subscribe to our services on a regular basis via email, and we may also communicate by phone to resolve customer issues. We may use your email address to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.

NGC provides you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us such as emails or updates from us regarding new services and products offered on this website or if you do not want us to share your personal information with third parties. The opt-out choice may be exercised by unsubscribing via links in the email communications or by contacting our marketing department via email at: marketing@ngcsoftware.com

Data Retention

NGC will not retain your personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Children's Privacy

NGC does not knowingly collect Personal Data from children under the age of 13. If we learn that we have collected Personal Data on a child under the age of 13, we will delete that data from our systems.

Webmaster: marketing@ngcsoftware.com