NGC Ranked Among Top Performers in 2019 RIS Software LeaderBoardJanuary 10, 2019
For the past 19 years, the RIS Software LeaderBoard has identified the cream of the crop in retail technology, recognizing the best of the best across a variety of categories. The RIS Software LeaderBoard ranks technology vendors based on customer satisfaction surveys across a wide range of criteria, serving as an objective guide to help retailers find the vendors and solutions they need. Regarded as one of the most trusted and well-known rankings for software vendors in the industry, a company’s placement on any of the lists indicates a winning status.
NGC Ranks as a Leader in 19 Categories
For the seventh consecutive year, NGC was selected for the LeaderBoard. This year, we ranked in 19 categories, earning our highest rankings in the following:
- Customer Satisfaction
- Return on Investment
- Quality of Support
- Quality of Service
- Overall Performance
- Total Cost of Operation
- Technology Innovation
- Software Reliability
- Ease of Instillation & Integration
- Ease of Administration & Maintenance
Overall, the LeaderBoard is composed of 50 top-10 lists and one top-20 list, making NGC a winner in over one-third of the categories. The yearly report also includes quotes from retailers explaining their votes.
One NGC customer quoted in the report said:
“NGC is an outstanding company and has been a great partner for quite a few years now. They have provided a suite of solutions that have allowed us to effectively implement global specifications and quality management systems for our business. We look forward to working with them for many years to come with their PLM solutions.”
Our Journey to Success
Nicknamed “the Oscars of retail technology,” appearing on the list is no small accomplishment. In 2017, we introduced the NGC Andromeda Cloud Platform®, which further strengthened our leadership in product lifecycle management (PLM), supply chain management (SCM), quality control and vendor compliance. The digital supply chain solutions we bring to leading retailers and brands in 2018 contributed to our success and high rankings on the LeaderBoard.