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NGC’s New Mobile Quality Solution Helps Improve Product Quality and Reduce Chargebacks

NGC’s New Mobile Quality Solution Helps Improve Product Quality and Reduce Chargebacks

January 5, 2017

Where’s the best place to correct quality issues in apparel? On the factory floor, of course. But all too often, companies don’t discover critical quality problems until products have arrived at the distribution centers or stores. 

That’s why NGC recently announced our Advanced Quality Module. The new tablet-based software and application allows quality control managers to easily conduct quality audits and detect problems before the goods leave the factory floor. As a result, retailers and brands can identify problems sooner, fix them at the factory before products ship, and reduce the risk of cancellations or chargebacks by improving product quality.

Our Advanced Quality Module replaces the time-consuming, manual quality control processes still in use by many brands. It easily integrates with existing PLM and apparel supply chain management solutions from NGC and other vendors, and it features multilingual online and offline functionality for global collaboration. The Advanced Quality Module can be used with the NGC Interactive Quality Tablet, a fast, easy-to-use, mobile solution for quality auditing.

This complete solution allows auditors to conduct multiple audit types per purchase order, take photos of defects, and conduct master inspections. NGC’s Advanced Quality Module can provide comprehensive analytics by factory, vendor, country and style, assuring the most complete set of quality data, which can be analyzed in order to assist with sourcing decisions and identify where factories can make improvements. Corrective action plans bring the quality assurance process full circle.