NGC is Recognized as a Leader in 34 Categories in the 2015 RIS Software LeaderBoard
NGC ranked in top percentile in every category for Customer Satisfaction in annual guide to the leading retail software vendors
MIAMI, FL— Dec. 8, 2015 — NGC Software today announced that it was named a leader in 34 categories in the 2015 RIS LeaderBoard. The RIS LeaderBoard is widely recognized as the retail industry's most reliable and objective ranking of retail technology software vendors.
In addition to being recognized as a leader in 34 categories, NGC made the Top 5 list in 32 categories, more than any other vendor. Out of 78 software companies ranked in the RIS LeaderBoard, NGC was in the 97th percentile of vendors in every category related to Customer Satisfaction – placing NGC in an elite class of software companies for the retail industry. Highlights include:
- NGC was named a leader in a number of additional categories, including Overall Performance, Technology Innovation, Quality of Service, Return on Investment, Ease of Installation and Integration, Ease of Administration, and Recommendation.
- Retailers voted NGC #1 in Quality of Support, a testament to NGC’s relentless focus on continuous improvement in customer service and support.
- Tier One retailers named NGC #1 in Total Cost of Operations, reflecting the value and overall cost-effectiveness of NGC solutions.
The RIS LeaderBoard is a highly rigorous evaluation of software vendors from the people who know them best – actual retail customers. The LeaderBoard ranks technology vendors based on customer satisfaction across a wide range of criteria, serving as an objective guide to help retailers find the vendors and solutions they need. The 2015 rankings were compiled from 747 evaluations of 78 software companies from 332 retailers – “cutting through the noise of marketing messages, buzz and hype,” according to RIS, in order to provide real-world information on software vendors.
“This is an outstanding performance for NGC, and we are thrilled to get this level of recognition from RIS News,” said Mark Burstein, president of sales, marketing and R&D, NGC. “The continuous improvements in NGC’s products and services have helped us reach a high level of excellence, and our entire staff is committed to maintaining and improving in all areas.”
NGC Software is a leading provider of Product Lifecycle Management (PLM), Supply Chain Management, ERP and Shop Floor Control software and services for brands, retailers and consumer products companies. NGC solutions help increase profitability, reduce costs, improve speed to market and product quality, and manage compliance and testing. NGC was recognized as a leader in 34 categories in the 2015 RIS News Software Leaderboard and has received top rankings by leading industry analysts.
In addition, NGC has been recognized as a top 100 supply chain and logistics company by Inbound Logistics, SupplyChainBrain and Supply & Demand Chain Executive.
NGC customers include A|X Armani Exchange, Aeropostale, Billabong, Carter’s, Destination XL, Hugo Boss, Jos. A. Bank, Marchon Eyewear, Spanx, Swatfame, VF Corporation, and many others. NGC has offices in Miami, New York, Los Angeles, Canada, China, India, Mexico, and El Salvador and is a wholly owned subsidiary of American Software Inc. (NASDAQ: AMSWA), named one of the 100 Most Trustworthy Companies in America by Forbes. For more information, visit www.ngcsoftware.com.