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Supply Chain Visibility – The Key to Overcoming Quality Issues

Quality issues are inevitable. But reacting to the issue(s) once goods arrive is not the solution – visibility into your supply chain is! At NGC, we’ve been stressing the importance of supply chain visibility for years. With zero or limited visibility throughout the production processes, it’s difficult to address problems and/or institute a solid quality control program. As retailers and brands come to realize what poor product quality means - not just to their brand reputation, but to their bottom line – they realize the need to implement better quality programs. In our last post, Poor Product Quality – What It Means to Your Bottom Line, we identified the costs associated with poor quality. Now let’s look at how to avoid quality issues – through supply chain visibility.

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The Changing Role of PLM

Looking at recent headlines, you’ll see that former leading retailers are now facing store closings, liquidations and layoffs. In large part, this is due to changing consumer buying trends that have taken over traditional methods of shopping. For example, Gen Z and millennial consumers are purchasing products from Instagram or trading clothes with people online. Additionally, stores are downsizing and landlords are leasing out space for experiences rather than selling products, making malls an entertainment complex rather than purely a shopping center. In order to survive, retailers and brands need to ensure that their product development and supply chain operations are able to reach to evolving sales trends.

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Poor Product Quality – What It Means to Your Bottom Line

In today’s competitive market, brands and retailers are focused on their bottom line. To most, that means acquiring new customers, increasing distribution networks, and preparing for next season. However, there is a way to increase profit quickly – by reducing the cost of poor product quality. The effect of poor quality can lead to exponential costs, both internally and externally, and can hinder your long-term growth if not addressed. In addition to the direct cost of the defective product, you must consider the internal processes that directly or indirectly led to those errors, and how poor quality ultimately affects your consumer relationships and your brand’s name. For example, if you don’t have the proper systems and procedures in place for detecting a defect early in the production cycle, a product could get rejected once it reaches your customer. This results in a chargeback, or worse, it could be put on the shelf only to end in a return or bad review by a consumer.

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It’s Time to Make a Strong Commitment to E.S.G.

You might not have heard of the acronym, “E.S.G.,” but if you’re planning to seek funding anytime soon, listen up: E.S.G. is now a key metric for investors in making major investment decisions. But what is E.S.G.? Investopedia provides a simple explanation, saying, “The Environmental, Social and Governance (ESG) Criteria is a set of standards for a company’s operations that socially conscious investors use to screen investments.” Here’s how they break it down:

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NGC Customers Canada Goose and Xcel Brands Named Apparel “Top Innovators”

Each year Apparel Magazine ranks the “Top Innovators” in the industry, and, this year, NGC Software is honored to announce that not one but two of our customers were included in the list. With the help of technology, this year’s honorees are finding new and innovative ways to advance their businesses and beat the competition. Among the list are NGC customers Canada Goose and Xcel Brands. Here’s what Apparel had to say about each customer’s work with NGC:

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Part 3: Managing Risk In Your Global Supply Chain – The Vendor Assessment Process

In the first two installments of this three-part blog series, we discussed the overall importance of Corporate Social Responsibility (CSR), outlined the first step in implementing a CSR program – Setting Standards of Vendor Engagement, and then reviewed the 4 Critical Terms of Engagement vendors should be expected to uphold to build the foundation for a healthy, lasting and successful relationship. In this installment, we will review the final step in the series, The Vendor Assessment Process.

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Part 2: Managing Risk In Your Global Supply Chain – Establishing Terms of Engagement

In the first installment of this three-part blog series, we discussed the importance of Corporate Social Responsibility (CSR) and outlined the first step in implementing a CSR program – Setting Standards of Vendor Engagement. In addition to adhering to the Standards you set, there are specific Terms of Engagement vendors should be expected to fulfill, which we’ll discuss in this installment. If upheld, these terms will prove to be the foundation for a healthy, lasting and successful relationship with your vendor(s).

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Part 1: Managing Risk In Your Global Supply Chain - Setting Standards of Vendor Engagement

Corporate Social Responsibility (CSR) is a hot topic in the apparel industry right now. With so much competition and uncertainty, the last thing you want to do is risk your brand’s reputation at the hands of your global vendors. In this first installment of a three-part blog series, we will discuss the importance of implementing a CSR program and outline the first step - defining the Code of Conduct, or Standards of Vendor Engagement, that you expect your vendors to adhere to, those guidelines on which each supplier will be evaluated.

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Utilizing the Digital Supply Chain to Meet Changing Demands

The conventional model of “assembly line” processes simply doesn’t work in today’s rapidly evolving retail market. One could almost argue that there are no longer traditional retail seasons with retailers like ZARA turning around entire new lines within weeks. Retailers and brands have to adjust to meet the demands of today’s market – and those that don’t are bound to suffer. For our 35 years of existence, NGC Software has focused on innovation for apparel designers, manufacturers and retailers – and we don’t plan on changing that anytime soon. Our latest innovation is the recent release of our Andromeda cloud platform to power the Digital Supply Chain for retailers and brands.

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The Times Are A-Changin’…at NGC Software

We’re not even halfway in and April has been a busy month at NGC Software. So far, we launched our new website and announced the release and general availability of our next-generation cloud platform for fashion retailers and brand owners, Andromeda. Andromeda powers the Digital Supply Chain by bringing together all departments – Merchandising, Product Development, Sourcing, Compliance, Purchasing, Production, Quality, Logistics, Marketing and Sales – in a single cloud-based solution that connects vendors, suppliers and other providers.

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